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2017 Union Township Opt Out Letter Natural Ga…

Click here for a copy of 2017 Natural Gas Aggregation Program Opt Out Letter

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December 28, 2017 Trustees Meeting Cancelled

Union Township Board of Trustees will not meet on December 28, 2017

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Duke Energy 2018 Accelerated Main Replacement…

Below are links for the duke energy 2018 main replacement program.   ASRP City Manager Letter ASRP Resident Letter

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Emergency Road Closure Round Bottom Rd Bridge…

In pursuant to section 5543.17 of the Ohio Revised Code, the Clermont County Engineer's Office has determined that a road closure is necessary on Round Bottom Road for the repair...

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2017 Union Township Opt Out Letter Electric A…

Click here for a copy of 2017 Electric Aggregation Program Opt Out Letter

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Bells Lane & SR32 Project- Materials from…

  A public meeting was held on March 22, 2017, to discuss upcoming SR 32 improvements between Bells Lane and Old SR 74, including work on both Old SR 74 from...

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UTFD ANNOUNCES FIREPUP PROGRAM

Do you remember when firefighters visited your school and taught fire safety? Or, maybe you remember how excited you were on your first trip to the fire station?   For 25 years...

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Service Accreditation

When the Service Department became accredited in July, 2011, Union Township became the first township in North America to be so accredited by the American Public Works Association (APWA).

Working with community agencies across the country, the APWA provides standards that, when met, will contribute to a higher and sustainable quality of life.

In Union Township, those standards numbered 311 management practices, all of which had to be met or exceeded to be awarded accreditation.Roads, parks, facilities maintenance, fleet maintenance, and Mt. Moriah Cemetery all fall within the jurisdiction of APWA guidelines. Documenting all 311 measurements for the first time was completed in less than half the time it ordinarily takes: 15 months compared with about three years.

The Union Township Board of Trustees places accreditation for any of its departments high on the list of priorities in the customer service arena because accreditations are independent and unbiased scrutiny of best practice policies. Each accrediting agency sets the bars high to ensure that accredited organizations are providing outstanding service to their customers.  Because the Service Department joins the Police, Fire and Communications departments in being fully accredited, it is believed that there are only three other jurisdictions in the United States, all larger than Union Township, which have accredited police, fire, communications and service departments.

A major part of accreditation is the continual upgrading of processes and maintenance of documentation. These are ongoing in preparation for reaccreditation, which occurs every four years.For the Service Department staff, the value of the documentation prep is that it is testimony to the best practices put in place in every aspect of the service they provide to the township, its residents, businesses and guests.