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Firefighters Luehrman and Brown
In a customer satisfaction survey about emergency medical service on December 23, 2009, Kimberly Cowles wrote:
“The medics were very courteous and professional. I am very happy to live in the township and know that in an emergency, excellent service will be provided. Tell the gentlemen who responded to my call – thank you very much!”
Ms. Cowles rated the department a perfect three.
Lt. Vicki Conneighton
In a survey sent to rate Fire Department efficiency, Jackie Salata, of Total Quality Logistics, gave high marks to Lieutenant Vicki Conneighton for her education/prevention detail at the company. Overall rating was 2.96, out of a possible 3. Ms. Salata wrote, “Great work! Lt. Conneighton is a wonderful resource for us.”
Lt. Vicki Conneighton
In another returned survey assessing a CPR and First Aid course, Vicky Lesiak, of Winnie-The-Pooh Education Center, gave Lt. Vicki Conneighton a perfect 3. “Vicki was wonderful!” Ms. Lesiak wrote in her comments.
Fire Department Firefighters Station 48 Unit 3
To Union Township Fire Department
Thank you! We appriciate you taking the time to participate in our annual Fire and Saftey event.
The InFocus Team
The Home Depot
Chief Stanley Deimling
Dear Chief Deimling, Your firefighters and paramedics go above and beyond the call of duty! Thank you.
Martha Brown
Lt. Cooper, FF Vinel, FF Caudill and FF Dick
"Dear Chief Deimling, On the night of Janurary 19th, my grandmother passed away at home. You were the great group of gentlemen that responded to the house to pronounce her. You all were very professional, thoughtful and sympathetic to my entire family during that very difficult time"! Sincerely, Barb Nazareth & family. Karl & Walt Thesing & family
Fire Department Firefighters
Dear Chief Deimling, You went out of your way. What a nice way to be! Thanks for the tour. Rachel Hawthorne
To Chief Deimling, I work at DRS Mobile Environmental Systems on McMann Rd. Shortly after 6 PM on the evening of December 23, 2008 I slipped on an ice coated side walk in front of our building and two EMTs from the “water tower station” at 860 Clough Pike came to the rescue. These two members of your team transported me to the Anderson Mercy hospital emergency room. I was diagnosed with a broken humerus and ultimately had repair surgery. I am a few months late with this note but just wanted to say thank you to the EMTs that came to help. Their assistance that night was greatly appreciated. Ken Deaton
FF Smith and FF Radzimoski
Perfect marks were given in all areas of the follow-up survey. In addition, the following comments were made: "You guys made me feel very safe once you came to help me! Your services are great. You're quick and made me feel safer on the way to the E.R." Thomas Michael Wilder Service: Emergency Medical Service
FF McHale and FF Huff
Good to excellent marks were given in all areas of the follow-up survey. In addition, the following comments were made: "in a stressful situation, they did an excellent job. They have my thanks." Brooks B. Smith Service: Emergency Medical Service
FF McHale and FF Huff
Perfect marks were given in all areas of the follow-up survey. In addition, the following comments were made: "I have lived in Union Township for 35 years and used the Fire Department one time. That time must be called 'above' outstanding." Raymond Reeves Service: Carbon Monoxide Investigation
Fire Department
Letter to the Editor of the Community Journal: I wonder if the people behind the effort to dissolve Amelia have thought about the issue of response time from police and paramedics. A few nights ago, my daughter was choking on a jawbreaker and we called 911. Officer Murrell, of the Amelia Police, was at our door in two minutes. The EMTs of Union Township were there shortly behind. I didn't think about it until the next day, but if I live in Pierce Township, what can I expect in response time from a police department that is not just right down the street? I love the small town feel of Amelia. I love the feeling of safety with police patrolling our neighborhood. And my family means everything to me. The unknown is what concerns me most when considering what's best for them. I know what I have living in Amelia, especially after needing emergency assistance. I don't know what to expect if the village is dissolved. How long will I have to wait for help for my daughter? She is great by the way and the response team was incredible. I urge everyone to think about their own family when considering whether to dissolve Amelia. I certainly will. Tara Kelley Quail Brace Court Amelia
FF Barnes and FF Kiefer
High marks were consistently given for service, interpersonal factors, delivery of service, technical factors, customer service, and overall perceptions. Note was made that these firefighters were "excellent and professional." Maple Leaf Drive Resident Service: Emergency Medical Service
Lt. Carraher, FF Deems, FF Brown and Ff Milligan
To the Members of the Union Township Fire Department, Station 48, who attended my wife who had fallen at Lowe's Center on April 23, 2009. Your actions were very professional, caring, and knowledgeable. Thanks so very much. Gene Williams
Jenny Carey, Administrative Assistant
Dear Chief Deimling, In the spirit of the Administrative Professionals holiday this past week, Clough Pike Baptist Church would like to thank Jenny Carey for her continued assistance and partnership with us. For the past three years, Mrs. Carey has helped us with our monthly service of preparing and delivering dinner to one of the township's fire stations. The members of our congregation who organize and cook these dinners consider Mrs. Carey an invaluable asset. She schedules the dates for the dinners every month, and she also confirms the date, time and number of workers we will be feeding the day before we come. Jenny represents Union Township's Fire Department well: her courtesy, promptness in replying to our needs, and eagerness to be helpful make her a joy to work with. Please pass along to Mrs. Carey how much we appreciate her help. We wish her - and all opf your employees - a safe and successful 2009. Sincerely, Greg Brockman Chairman of Deacons Clough Pike Baptist Church
Lt. Carraher and FF Huff, FF McHale and FF Deems
Dear Chief Deimling, I want to thank Lieutenant Kevin Carraher, and Firefighters Rusty Huff, Matt McHale and Greg Deems for their hospitality to my grandchildren, Ella Henry, age 5, and Jordan Gravett, age 3, their mothers, and I on Monday, June 1, when we visited their fire station on Ohio Pike. Fulfilling my promise to take the children to visit a fire station, I called Lieutenant Carraher to arrange it. He was most friendly and said that he and his men would be waiting for us at 6 p.m. When we got there, all four men greeted us and showed wonderful care and concern for the children - showing them the ambulance, fire trucks, and even the living quarters. They explained things in such a way that the young children could understand and appreciate what they were being taught. The children were thrilled. It was a most memorable expreience for them. Their mothers were impressed with the patience and care shown to the children. As a retired police officer, it was entertaining to swap "war stories" with the firefighters. You can be proud of these men and their dedication to their duty and the citizens they serve. Please extend our heartfelt thanks to them. Sincerely, Charles Horstman Ella Henry Jordan Gravett
FF Milligan and FF Honnert
Chief Deimling, We just wanted to take a minute to thank the life squard personnel on duty Friday, June 19, at about 11:30 a.m. One of the paramedic's name was John and we cannot remember the driver's name (sorry). They arrived to the Subway Restaurant located at the Eastgate Wal-Mart within seconds of the call. They were very professional in assessing Eric's condition and were so good with Eric, making him feel at ease and comfortable. Our son, Eric (17 years old), just had surgery on June 4 for an Aortic Arch Reconstruction. He was released from the hospital on June 8 and we were just returning that morning from Children's Hospital for a follow-up with the surgeon. We were told Eric was doing very well and everything looked fine and we were to follow up again in two weeks. We stopped by Wal-Mart on the way home to pick up a prescription and grab something to eat. While paying at Subway, Eric collapsed onto the counter. I called 9-1-1 and my husband (whom I knew was in the area). The Life Squard arrived within seconds. The two paramedics on duty were very accommodating to take Eric back to Children's Hospital. That was probably the best decision we made, since they had all the records on Eric's condition. While in the emergency room, Eric's blood pressure dropped to 40/20 in his left arm and they immediately took him back to the trauma room. We have never seen so many doctors and nurses in one room. They took an X-ray and compared it to the one taken earlier that morning and ran several other tests. After several hours, they released Eric and sent him home. Later that evening, the cardiologist on-call called us at home and changed Eric's medicine. They believe Eric's passing out was due to the medicine, Lasix, he was having to take since his surgery. After decreasing his dose, Eric is now doing fine. Thank you once again for all your help. Will and Sandra Wiederhold and Eric
FF McHale and FF Deems
After an emergency medical service run on August 15, 2009, Dawn Waggoner rated 32 of 34 actions as "Exceed Expectations;" one was rated as 2.75 (2 being met expectations and 3 being exceed expectations; and one was N/A. Overall rating was 2.96 out of 3. In addition, Ms. Waggoner wrote: "Thank you and God Bless! I am very sorry to hear of the budget cuts.
FF McHale and FF Deems
After an emergency medical service run on August 15, 2009, Dawn Waggoner rated 32 of 34 actions as "Exceed Expectations;" one was rated as 2.75 (2 being met expectations and 3 being exceed expectations; and one was N/A. Overall rating was 2.96 out of 3. In addition, Ms. Waggoner wrote: "Thank you and God Bless! I am very sorry to hear of the budget cuts.
FF Pollock and FF Walters:
After an emergency medical service run to the Bennett household on August 15, 2009, John Bennett rated the service as 3 (exceeding expectations), 3-plus, and 4. He wrote: "I just want to thank the two medics who took me to the hospital because of how good they greated me and what good care they provided me. THANK YOU!" John R. Bennett
FF Cwiok and FF Brinson
On August 5, 2009, firefighter/paramedics responded to an emergency medical service run at the Patchell residence. Responding to the Fire Department survey, Stanley Patchell rated the service as "exceeding expectations" and added: "Thank God for calling the EMTs! Great!"
FF Bellingham and FF Butler
In response to a survey regarding emergency services, Mr. Joe Ellis rated the department 2.7 out of a possible 3, or on the high side, in between met and exceeded expectations. He comment was: "They do a very good job!"
Lt. Vicki Conneighton
Kathy Martens completed a survey regarding the edicational program given by Lt. Vicki Conneighton. Of the three categories, i.e., 1 - less than expected; 2 - met expectations; and 3 - exceeded expectations, Ms. Martens added her own: 4 - fabulous! Her answers fluctuated between "exceeded expectations" and "fabulous." She wrote: "U.T. is over the top!! Lt. Vicki is GREAT. Makes the class interesting and fun.
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